At ProPhotoGear, we understand that whether you’re capturing once-in-a-lifetime moments or celestial events, your equipment needs to arrive safely and efficiently. Our global delivery options are designed with creative professionals and astronomy enthusiasts in mind, ensuring your gear reaches you wherever your passion takes you.

Shipping to Your Creative Frontier

From our Seattle headquarters to your doorstep worldwide*, we’ve streamlined our shipping process to get your photography and astronomy gear to you as quickly as possible while maintaining our commitment to secure packaging and reliable carriers.

*Excluding some Asian countries and remote regions. Contact [email protected] for specific country availability.

Our Shipping Options

Standard Express Shipping

Carriers: DHL or FedEx

Delivery Time: 10-15 business days after dispatch

Cost: $12.95 USD flat rate

Ideal for photographers needing equipment for upcoming shoots or astronomers preparing for celestial events. Our standard option provides tracking and insurance for your valuable gear.

Free Economy Shipping

Carrier: EMS

Delivery Time: 15-25 business days after dispatch

Cost: Free on orders over $50 USD

Perfect for budget-conscious creatives stocking up on accessories or planning ahead for future projects. All free shipments include basic tracking.

Order Processing & Tracking

We pride ourselves on rapid order processing:

  • Processing Time: 1-2 business days (excluding weekends/holidays)
  • Tracking Information: Sent via email immediately upon dispatch
  • Specialist Packaging: All camera equipment and telescopes are packed with protective materials by our photography-savvy staff

Global Returns Policy

We stand behind every product we curate with our 15-day satisfaction guarantee:

  • Return Window: 15 days from delivery date
  • Condition: Items must be unused, in original packaging with all accessories
  • Process: Contact our support team at [email protected] to initiate returns

Note: Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Why Photographers Trust Our Delivery

Unlike general retailers, we understand the specific needs of imaging equipment:

  • Climate-controlled storage for sensitive optics and film
  • Specialist packaging for delicate camera components
  • Declared customs values that prevent unexpected fees on international shipments
  • Photography-knowledgeable staff who handle your gear with care

Need Expedited Shipping?

For urgent photography assignments or time-sensitive astronomy events, contact our team about expedited shipping options at [email protected]. We’ll work to accommodate your creative schedule.

Every shipment from ProPhotoGear carries our promise: to deliver your equipment as carefully as if we were packing it for our own photographic adventures.