Privacy Policy

Last Updated: [Insert Date]

At ProPhotoGear FujiFilm Store (“we”, “us”, or “our”), we understand that professional photographers and astronomy enthusiasts value their privacy as much as they value precision in their craft. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prophotogear.com.

1. Information We Collect

We collect information that helps us provide our specialized photography and astronomy equipment to professionals worldwide:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment details when you purchase Canon cameras, astronomy telescopes, or other professional gear.
• Transaction Information: Details about purchases of high-value items like Cassegrain telescopes or Canon EOS-R cameras, including payment method (Visa, MasterCard, JCB, or PayPal).
• Technical Data: IP address, browser type, device information, and browsing behavior on our site (such as interest in 35mm film cameras or Benro tripods).
• Communication Data: Records of customer service inquiries about products like Bushnell trail cameras or BlackRapid straps.

2. How We Use Your Information

We handle your data with the same care we apply to packaging delicate camera adapters and imaging equipment:

• Process orders for photography equipment and astronomy gear with our secure payment system
• Provide customer support for specialized products like CF Express memory cards or Canon DSLR accessories
• Improve our website experience for professionals browsing our camera manufacturer sections
• Send relevant product updates about new Canon compact cameras or astronomy equipment (only with consent)
• Prevent fraud in high-value transactions for items like professional tripods or telescopes
• Comply with legal obligations regarding international shipments of photography gear

3. Data Sharing and Disclosure

We treat your information with the same discretion we apply to our climate-controlled film storage:

• Service Providers: We share necessary information with payment processors (Visa/MasterCard/JCB/PayPal) and shipping carriers to fulfill your orders for camera bags or astronomy equipment.
• Legal Requirements: We may disclose information when required by law, similar to how we carefully declare customs values for international shipments.
• Business Transfers: In case of merger or acquisition, customer information may be transferred, with notice provided.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We protect your data with the same precision we use for anti-static memory card packaging:

• Payment information is processed then immediately discarded – we don’t store complete credit card details
• Industry-standard encryption for all transactions, whether for $20 camera straps or $2000 telescopes
• Secure servers with regular security updates, mirroring our inventory updates for the latest Canon cameras
• Data is stored only as long as necessary to serve our professional clientele

5. Your Rights

You have control over your information, just as you control your camera settings:

• Access: Request details of personal data we hold about you
• Correction: Update inaccurate shipping information for your next lens adapter order
• Deletion: Request removal of personal data, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications about new astronomy gear or film cameras
• Restriction: Limit how we use your data in certain circumstances

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies with the same precision we apply to telescope optics:

• Essential Cookies: Necessary for secure checkout when purchasing Canon camera cases or tripods
• Performance Cookies: Help us improve the site for professionals browsing our camera manufacturer sections
• Functional Cookies: Remember preferences like currency for international astronomy equipment purchases
• Advertising Cookies: Show relevant ads for products like BlackRapid straps (only with consent)

You can manage cookie preferences in your browser settings.

7. International Data Transfers

As a global retailer of photography and astronomy equipment (excluding some Asian countries and remote regions), your data may be transferred internationally with appropriate safeguards, similar to our careful international shipping practices.

8. Children’s Privacy

Our professional-grade photography and astronomy equipment is not intended for children under 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy as we update our inventory with new Canon cameras and astronomy gear. Significant changes will be notified to customers.